Support Tickets

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Once submitted, our support team will respond

Within 24 business hours.

Categories :

Technical Support : For platform and connectivity issues.

Financial Operations : For deposit, withdrawal, and billing inquiries.

Verification : For KYC documents and account status.

Complaints : For official feedback and dispute resolution.

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Regulated Group Structure

Royce is a group of two separately licensed entities. Each is authorised in its own jurisdiction and offers a different range of products.

Royce Capitals Ltd.

Regulator: Labuan Financial Services Authority
Licence category: Labuan Money Broker
Licence number: MB/23/0113
Company number: LL18275
Products offered: Foreign Exchange
Jurisdiction: Labuan, Malaysia
Registered office: Level 16A, Main Office Tower, Financial Park Complex Labuan, Jalan Merdeka, 87000 Labuan, Wilayah Persekutuan Labuan, Malaysia

Royce Global Markets Limited

Regulator: Financial Services Commission, Mauritius
Licence category: Investment Dealer – Full Service Dealer, Excluding Underwriting
Investment Dealer licence no.: GB25205368
Company number: C212417
Products offered: Permitted Global Financial Products
Jurisdiction: Republic of Mauritius
Registered office: 3 Emerald Park, Trianon, Quatre Bornes 72257, Republic of Mauritius

The entity that provides your account is determined by the products you trade and the jurisdiction in which you reside. Your account documentation names the contracting entity.